Privacy Policy
Privacy Policy
Note:
The official website of our service is operated by Alpha Alternatives Financial Pvt Ltd. We are a financial consultancy firm and act as intermediaries providing guidance and assistance for various loan products. We ourselves do not provide any loan or credit directly to customers. We work with partner Banks and NBFCs to help users get suitable loan solutions.
1. About Us:
Company Name: Alpha Alternatives Financial Pvt Ltd
Nature of Business: Financial Consultancy
Services: Guidance and assistance for Personal Loan, Business Loan, Home Loan, Property Loan, Takeover Loan, and Project Loan
We do not provide credit or loans directly.
2. Introduction:
Alpha Alternatives Financial Pvt Ltd recognizes the importance of protecting your privacy. We are committed to maintaining the confidentiality, integrity, and security of all user information collected through our website and services.
This Privacy Policy explains:
• What information we collect
• How we use it
• With whom it may be shared
• Your legal rights and choices
By using our website or services, you agree to the terms of this Privacy Policy.
3. Legal Compliance:
This Privacy Policy is published in accordance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”).
4. Nature of Services:
Alpha Alternatives Financial Pvt Ltd is a financial consultancy platform. We help users connect with partner Banks and NBFCs for loan products. We do not ourselves sanction, disburse, or provide any loan or credit facility.
5. Consent:
By submitting your details on our website or contacting us, you authorize Alpha Alternatives Financial Pvt Ltd and its authorized partners to contact you via:
• Phone call
• SMS
• Email
• WhatsApp
This communication may include service-related updates, loan assistance, and relevant offers — even if your number is registered under DND/NCPR.
6. Types of Data Collected:
When you use our platform or submit an enquiry, we may collect:
• Personal Information: Name, phone number, email, address
• Location Information: State, city, PIN code
• KYC related information (if required): PAN, Aadhaar, date of birth
• Employment or income details (if applicable)
• Loan requirement details (amount, purpose, tenure etc.)
• Cookies, IP address, browser and device information
7. Purpose of Data Collection:
Your data is used to:
• Provide loan-related consultancy and assistance
• Connect you with suitable partner Banks / NBFCs
• Handle customer support queries
• Send service-related updates and communications
• Comply with legal and regulatory obligations
• Improve website experience and services
• Share with verified partner institutions for legitimate service purposes
8. Information Sharing:
We may share your information in the following cases:
• With partner Banks and NBFCs for processing your loan enquiry
• To comply with legal, court, or government requirements
• With service providers under contractual obligations (for technical or operational support)
• In case of business restructuring, merger, or acquisition
We do not sell your personal data to any third party.
9. Cookies & Tracking:
We may use cookies and similar technologies to:
• Understand how users interact with our website
• Improve performance and user experience
• Analyze trends and usage patterns
You can manage cookie preferences through your browser settings.
10. Communication Opt-Out:
If you wish to stop receiving promotional communications, you may write to us through the contact details available on our website. It may take up to 7–10 business days to process your request. Please note that service-related transactional communications may still be sent.
11. Security Measures:
We follow reasonable security practices including secure servers, access controls, and protective measures to safeguard your data. However, no method of transmission over the internet is completely secure. You are responsible for keeping any login or personal information confidential.
12. Policy Changes:
This Privacy Policy may be updated from time to time. Any changes will be posted on this page. Continued use of our website or services after such changes will be considered as acceptance of the updated policy.
13. Contact Us:
For any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us through the details available on our Contact page.